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SARs, Breaches, And Complaints

Tagged with GDPR HELP, GDPR ADVICE, GDPR TOOLS, GDPR
by Adam Brogden
in Blog

11-Mar-2019 10:24

In a recent ICO article the Global Privacy Enforcement Network reported that only 50% of companies surveyed have formal processes for reporting SARs, Breaches, and Complaints. This is pretty surprising since the ability to manage these processes well is a fundamental part of GDPR. I am surprised that they would even admit to not having these processes in place!

Here at Optindigo, we have included tools to help you manage any sort of request. Our SAR Manager, Breach Manager, and Complaint Manager tools will help ensure you respond to any sort of event effectively, as required to meet your GDPR obligations and within appropriate timescales. We also record every step of the process. Requests, replies, updates, resolutions and anything else you choose to write are all recorded. This log may well become very valuable, should the ICO investigate your activities.

Being able to respond to a SAR might just save you from enforcement action. Take a look in the Tools menu now. Perhaps setup a test SAR, and feel free to call us if you need any help.

Good luck all.