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GDPR Strategy Options for SMEs

Tagged with gdpr, ico, data, textmarketing, sms, free, freeadvice, bulksms, gdprtemplate
by Adam Brogden
in Blog

29-Jan-2018 15:29

Water, water everywhere but not a drop to drink. Feels a little like GDPR – trying to work out exactly what you need to do in any scenario is desperately difficult! Whether you are an SME, large business, charity, or public body there are so many documents to read and so much conflicting information about it that GDPR preparation becomes almost impossible.

We went for old-fashioned post-its and coloured pens to identify tasks, documents, and other issues from a wide range of sources. This worked surprisingly well but gave us a list of 40+ documents plus a number of pretty significant tasks. We are an IT company with IT literate staff that are used to working with data and complex processes but this is still a challenge.

How are small/busy/resource strapped companies going to do this? I guess the answer is that most of them won't do it. There seems to be an imbalance between meeting very laudable objectives and making things so difficult that companies just ignore it and don’t even try. On a risk/cost analysis the zero risk option would cost a Gazillion pounds – a 50% risk option would still represent a significant investment and the chance of enforcement action too high – so why bother going for a 50% solution at all?

What to do? How will SMEs approach this?

My sad prediction is that most SMEs won’t do anything. Nothing. They will ignore this and hope they get away with it. If you have no chance of achieving GDPR compliance and always risk enforcement action then why try at all? If you risk enforcement action for a simple user miss-op then why try to fix everything else.

Discussions with many SMEs suggest that the level of understanding is desperately low and that planning/action is just as low.

I hope I am wrong. Does anyone have more experience?

Good luck all.