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EU Representative - How it works


EU Representative – Why?

If you are based outside the EU you need an EU presence. At the end of the BREXIT transition you may also need a Representative based in the UK. GDPR Article 27 requires that data processors outside the EU/UK need to have an identified representative. This is where we can help. We are GDPR experts and understand how GDPR and Article 27 impacts you. We provide GDPR Consultancy, Virtual DPO services, and EU Data Representative services for a wide range of companies. This is a specialised, bespoke service so call to discuss.




  Sign-up free…

Take a look at the options available. Remember that you get the same set of services on all packages. Once you have decided which option meets your needs you should setup an account using the Register option above and choose between our monthly subscriptions or annual payment options. If you are not sure or need urgent help feel free to call anytime to discuss.




Written Agreement

Once you have decided, set-up your account, and started your subscription you will be able to download your setup instructions and draft Written Agreement instantly. We will then send you your formal Written Agreement by DocuSign. You should review this carefully and complete your company info then sign and initial where indicated. This is an important document and is part of your Art 27 compliance.



GDPR Audit

As part of our service we are obliged to understand how you process data and make sure you are able to respond to any request. We understand that different companies use different documentation approaches and will work with whatever you have. We will use your optindigo.com account to manage this process. You will need to send your documentation to us quickly. We need to complete this process successfully within one month to continue this process.



Tasks for you…

As a result of your audit you may need to update your processes or add new documentation to ensure you are compliant. We can help with this if you need. We will also send you our contact details which you should use on all your EU/UK properties. We will include our website, email, phone numbers, portal site for you to advertise to your users. This is very important!



SAR/Breach/Complaint Handling

Once this is all done we will be ready to act as your EU Representative. We are professional, efficient, GDPR experts and will help you meet your obligations and avoid issues and Data Protection Regulator action. You are responsible for your compliance and response but we will help you meet the critical timescales and respond accordingly. We can be contacted at anytime and will always help you understand how best to handle any situation.



Emergency Help

We have experience in all aspects of GDPR and have worked with our customers to help them through GDPR issues, customer requests and regulator investigations. We have helped customers through the most serious Data Breaches and most complex SARs. Call us anytime if you need immediate help.



All Done..

Once the process has been completed you can sit back and leave the EU Representative service to us. We will agree a first month review and regular reviews if you need them. We will contact you if you receive any sort of request and ensure you understand what you need to do to avoid issues. You can call / chat / email / skype us anytime. We will be happy to help…

Thanks.