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Do You Know How You'll Handle A GDPR Complaint?


Make sure you're prepared to handle complaints under the GDPR

Get Started With Free Downloads And Tools

Document Packs
Automated Documents
Task Management
Ongoing Review
One-To-One Consultancy
Secure Document Storage

Do You Know How You'll Handle A GDPR Complaint?


Make sure you're prepared to handle complaints under the GDPR

Get Started With Free Downloads And Tools

Document Packs
Automated Documents
Task Management
Ongoing Review
One-To-One Consultancy
Secure Document Storage

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Some people just love to complain, and equally, customers can have a legitimate grievance - either way, your business needs the tools and procedures to handle and respond to complaints. With a well-defined complaint process, you can take the heat out of a complaint and manage your customers when they aren't happy. If your customers are unhappy with the way their data is being used, that is a problem under GDPR.

Register Free To Get Started


Optindigo includes templates for dealing with complaints about data gathering or usage, which helps you respond to customer issues with confidence. When you understand what data you hold, how you came to have it, and how you use it you can soothe troubled customers - and Optindigo's task manager includes steps to handle complaints from receipt to conclusion. Already received a GDPR complaint and don't know what to do? The best thing you can do is get started as quickly as possible! Call us today!

Register Free To Get Started


Wherever you are in the GDPR preparation process - setting up policies and procedures, training your staff, or updating your website - we can help. Our GDPR document generator reduces the amount of time and effort involved and we will always be there to help you through the process. Our most popular pack costs just £249+VAT - this includes all the documentation required for most businesses plus consultancy time with us.

Register Free To Get Started


It only takes a few clicks to get started - click the register button to set up your free account. Optindigo are here to help you get your GDPR sorted out.
Register Free To Get Started


You can register a free account today and receive our "Get Started With GDPR" project planning white paper!
* free accounts can access 15 minutes of free consultancy subject to availablility of resources
GDPR Readiness

Are you ready for GDPR? If you run any sort of company GDPR applies to you, but the GDPR doesn't have to be complicated and confusing. We can help!

Choose your pack

Choose from one of our GDPR document packs to help you through the GDPR compliance process. Our GDPR planner will show you what you need to do and provides a range of templates and documents to make GDPR compliance simpler and quicker. Sign-up now for free and check out our compliance packs. Don't wait. Sign-up now.

So... are you ready for GDPR? Take our online test...

GDPR Instant Readiness Review
Ongoing Compliance

GDPR readiness is just the start; on-going compliance management and due diligence is a key part of the GDPR. Optindigo's GDPR toolkit offers templates for SARs, supplier due diligence, complaint handling etc. It will also remind you when your GDPR documentation needs to be reviewed to keep you on the right track.

We can also provide a range of additional due diligence services such as SAR management, Complaint Handling, and Opt-in Consent checking. Minimise your risk of investigation and fines. Let us manage your complaints process. Don’t risk enforcement action, sign-up now and stay safe.

More About Our Additional Compliance Services
Protect Your Data

Need to make your data GDPR compliant? Need help understanding how Cyber Security applies to your business? We can help you. Our Cyber Security consultants can help design a bespoke and practical solution to fit your organisation.

We understand that Cyber Security can be a tricky subject. Optindigo can help you with ongoing audits to make sure you're protected against the newest evoloving threats that are affecting organisations today.

Find Our More About Cyber Security
We offer high quality, guaranteed delivery and incredibly competitive pricing. Register an account today and claim free testing credit.

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Our GDPR Toolkit
Task Planner
Want to know exactly what you have to get done by when? Our GDPR Task Planner will ensure you know what you have to do and by when. [More...]
Document Packs
GDPR documentation is hugely complex, our document manager lets you download templates for all the key GDPR documents. [More...]
Cyber Security
Worried about securing your data? Whatever the size of your business, we're here to help. [More...]
Ongoing Compliance
GDPR compliance is just the start of the process, our ongoing compliance tool ensures you stay compliant and avoid investigations and enforcement action. [More...]
Consultancy & Advice
Our tools and templates are self-explanatory, but if you need more help we can also provide access to additional consultancy services (fees apply). [More...]
Useful Links
Check out our list of GDPR tools, useful web sites, training courses, consultants and more. [More...]
Are you ready for GDPR? We've created some handy questionnaires to help you figure out how much work you have to do. Check your GDPR readiness today!

GDPR Instant Readiness Review

Data Controller Preparation Review

Data Processor Preparation Review
Get in touch any time to discuss how we can help you and your business, simply CALL 01772217800, EMAIL support@optindigo.com, or just use the chat widget
Partner Programme

GDPR will affect everyone although many companies remain unaware and unprepared. We are looking for a small number of partners to help promote Optindigo and introduce us to potential clients.

Whether you are a Consultant, Trainer, Analyst, Blogger, or simply have contacts in GDPR roles we want to hear from you. We operate a generous Introducer Rewards programme.

Partner Programme


GDPR will affect everyone although many companies remain unaware and unprepared. We are looking for a small number of partners to help promote Optindigo and introduce us to potential clients.

Whether you are a Consultant, Trainer, Analyst, Blogger, or simply have contacts in GDPR roles we want to hear from you. We operate a generous Introducer Rewards programme.

Complaint Handling complaint-handling Do You Know How You'll Handle A GDPR Complaint? Make sure you're prepared to handle complaints under the GDPR complaint-handling Do You Know How You'll Handle A GDPR Complaint? Make sure you're prepared to handle complaints under the GDPR

Some people just love to complain, and equally, customers can have a legitimate grievance - either way, your business needs the tools and procedures to handle and respond to complaints. With a well-defined complaint process, you can take the heat out of a complaint and manage your customers when they aren't happy. If your customers are unhappy with the way their data is being used, that is a problem under GDPR.

Optindigo includes templates for dealing with complaints about data gathering or usage, which helps you respond to customer issues with confidence. When you understand what data you hold, how you came to have it, and how you use it you can soothe troubled customers - and Optindigo's task manager includes steps to handle complaints from receipt to conclusion. Already received a GDPR complaint and don't know what to do? The best thing you can do is get started as quickly as possible! Call us today!

Wherever you are in the GDPR preparation process - setting up policies and procedures, training your staff, or updating your website - we can help. Our GDPR document generator reduces the amount of time and effort involved and we will always be there to help you through the process. Our most popular pack costs just £249+VAT - this includes all the documentation required for most businesses plus consultancy time with us.